{ "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json", "basics": { "name": "Tyler Mulligan", "label": "DevOps & Cloud Engineer", "image": "https://tylerjmulligan.com/img/headshot.png", "email": "tyler.mulligan@gmail.com", "url": "https://tylerjmulligan.com/", "summary": "My name is Tyler Mulligan, I love development and cloud engineering.", "tagline": "Turn hindsight into foresight with a Mulligan.", "highlights": [ "using IaC and configuration management tools to deploy and configure applications", "developing event-based microservices", "developing with/for RESTful services, and other APIs", "developing for AWS and other cloud providers", "designing workflows for process automation, and building/maintaining CI/CD pipelines", "setting up metrics, alarms, and integrations with alerting, and incident response tools", "working with linux and containers", "working with Agile development methodologies (Scrum)" ], "location": { "city": "Buffalo", "region": "NY", "countryCode": "US" }, "profiles": [ { "network": "LinkedIn", "username": "tylermulligan", "url": "https://linkedin.com/in/tylermulligan" }, { "network": "GitHub", "username": "z", "url": "https://github.com/z" } ] }, "work": [ { "name": "SANS Institute", "url": "https://www.sans.org/", "description": "Launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. This effort is fueled by high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional.", "position": "Senior DevOps Engineer — Cloud Platform Engineering", "startDate": "2020-09", "endDate": "2023-12", "highlights": [ "Co-led defining organization-wide baseline development standards and specifications encompassing the DevOps lifecycle; including standard minimum setup of cloud account resources, GitHub organizations, branching strategies, naming standards, pipelines, integrations, and metadata", "Co-led defining organization-wide tagging standards for cloud resources", "Launched and maintained an internal Developer Portal based on Backstage, and fully dockerized local development environment", "Created templates for developers to self-service bootstrapping different projects types in the Develop Portal", "Implemented and integrated InSpec based scorecards with Developer Portal to score projects against baseline standards", "Implemented Makefile pattern for common entrypoints across all projects, propagating and normalizing this in nearly 100 projects", "Leveraged as a “mercenary”, being brought into other teams to audit, report, and improve their practices", "Creating/maintaining CI/CD pipelines and release processes" ] }, { "name": "SANS Institute", "url": "https://www.sans.org/", "position": "Senior DevOps Engineer — SANS Security Awareness", "startDate": "2019-05", "endDate": "2020-09", "highlights": [ "Supported a team of 15 developers building a Learning Management System with an event-based microservice backend", "Wrote command-line tools to improve developer experience and abstract away the more complicated parts of cloud development", "Wrote microservices and ETL processes to facilitate migrating to new platforms", "Rebooted the business unit’s entire architecture/development/infrastructure after COVID, with two other engineers, as the only DevOps resource", "Contributed to the architecture, documentation, and implementation that led us to SOC 2 certification", "Wrote and maintained 10s of microservices, maintained and monitored systems, implemented and managed integrations", "Created a data governance document, and library implementing it to generate high fidelity learning records from courseware, and report on the ETLed data through AWS QuickSight", "Leveraged as a “mercenary”, being brought into other teams to audit, report, and improve their practices", "Creating/maintaining CI/CD pipelines and release processes" ] }, { "name": "SANS Institute", "url": "https://www.sans.org/", "position": "“Ops Dev” — SANS Security Awareness", "startDate": "2018-01", "endDate": "2019-05", "highlights": [ "System maintenance, monitoring, incident response", "Operational support across on-prem and cloud-based systems", "Wrote ETL processes to facilitate migration processes", "Wrote scripts and services to bridge gaps in processes related to video muxing and transcoding", "Evaluated Translation Management Systems for integration with our content pipeline", "Creating/maintaining CI/CD pipelines and release processes" ] }, { "name": "SANS Institute", "url": "https://www.sans.org/", "position": "Development Lead — SANS Security Awareness", "startDate": "2017-07", "endDate": "2019-05", "highlights": [ "Supporting enterprise LMS software, and related integrations to deliver in-house curricula, and tools for a variety of end-users around the world", "Working in a Scrum of Scrums with other leads to discuss, design, and plan work that is broken down into curated stories for sprints involving the components we are responsible for delivering", "Creating/maintaining CI/CD pipelines and release processes. Working with QA to improve unit/functional/acceptance tests within these pipelines", "Created and maintained VM and docker environments for developers", "Extending/Maintaining docker environments and mock infrastructure to support development/builds/testing", "Utilized the Atlassian product suite for product planning and tracking" ] }, { "name": "SANS Institute", "url": "https://www.sans.org/", "position": "Senior Software Developer — SANS Security Awareness", "startDate": "2015-07", "endDate": "2017-07", "highlights": [ "Maintained PHP/MySQL applications, added features, integrated third party & internal services", "Built & maintained Python internal & external applications, web and cli", "Designed & implemented workflows using docker and docker-compose", "Expanded/maintained existing puppet configurations to support increasing application demands", "Created and maintained CI/CD pipelines using Bamboo and Jenkins" ] }, { "name": "Problem Solutions, LLC", "position": "Senior Software Engineer", "startDate": "2014-03", "endDate": "2015-08", "highlights": [ "Work on [Advanced Distributed Learning](http://www.adlnet.gov/)’s tech team, with a focus on the [Experience API](http://www.adlnet.gov/tla/experience-api/), researching integration possibilities with emerging technologies, developing toolchains and migration paths from legacy [SCORM](http://en.wikipedia.org/wiki/Sharable_Content_Object_Reference_Model)-based software solutions", "Wrote open-source xAPI integrations including examples, libraries, tutorials, and [other contributions](http://adlnet.github.io/) focused on learning experiences", "Continued education in Google [Universal] Analytics Platform to collect data across various devices" ] }, { "name": "Salter Mitchell, Inc.", "position": "Lead Web Architect & Digital Visionary", "startDate": "2009-03", "endDate": "2014-02", "highlights": [ "Interpreted requirements from clients with the creative team, managed & developed with a web team to build hundreds of websites, facebook apps, mobile applications for creative campaigns", "Managed [Linux and Windows] servers, networks and explored future technologies for the company to utilize", "Setup & maintained Intranet Services in addition to general IT", "Designed & implemented backup plan including new dedicated servers, and a bridged VPN to integrate offices" ] }, { "name": "VGO Software", "position": "Web Developer & Graphic Designer", "startDate": "2007-03", "endDate": "2008-09", "highlights": [ "Full overhaul of their website complete with custom backend and SEO", "Created various promotion graphics" ] }, { "name": "Staples, Inc.", "position": "Intern, IS Services", "startDate": "2007-06", "endDate": "2007-09", "highlights": [ "Created Microsoft Access databases and dynamic excel documents", "Reconciled daily changes on cross-platform servers" ] }, { "name": "AllCountyJobs.com, LLC", "position": "Assistant Webmaster / Consultant", "startDate": "2002-06", "endDate": "2003-09", "highlights": [ "Developed database driven web applications", "Created, maintained & overhauled websites owned by All County Jobs" ] }, { "name": "Fairfield Board of Education", "position": "Technical Assistant / Intranet Consultant", "startDate": "2002-06", "endDate": "2003-09", "dateNote": "Summers 2002, 2003", "highlights": [ "Upgraded, networked & deployed machines throughout the school system", "Created an intranet site for cross-department communication" ], "periods": [ { "startDate": "2002-06", "endDate": "2002-09" }, { "startDate": "2003-06", "endDate": "2003-09" } ] } ], "volunteer": [ { "organization": "Wentworth Institute of Technology", "position": "Student volunteer", "url": "https://wit.edu/", "startDate": "2004-01", "endDate": "2008-01", "highlights": [ "Resident Hall Association President 2004", "Orientation Staff", "Emerging Leaders Program", "Co-founder of [WIRE: Wentworth’s Internet Radio Experience](http://wire.wit.edu/)", "Center for [Community Learning and Partnerships](http://www.wit.edu/clp/)" ] } ], "education": [ { "institution": "Wentworth Institute of Technology", "url": "https://wit.edu/", "area": "Computer Networks and Information Systems", "studyType": "B.S.", "startDate": "2004-09", "endDate": "2008-09", "courses": [ "Unix System Administration", "Network Administration", "Networks, Services & WWW", "Computer Architecture I & II", "Computer Science I & II", "Object Oriented Programming", "Database Management Systems", "Finite Mathematics" ], "timelineLabel": "Wentworth" } ], "certificates": [ { "name": "Certification in Google Analytics Platform Principles", "date": "2014-11-01", "issuer": "Google", "url": "https://analytics.google.com/analytics/academy/academy-announcements" } ], "awards": [ { "title": "2012 Tallahassee Gold Addy Award", "date": "2012-02", "awarder": "AAF", "summary": "The SalterMitchell homepage won a Gold Addy Award" }, { "title": "2012 Tallahassee Silver Addy Award", "date": "2012-02", "awarder": "AAF", "summary": "The Find the Fun campaign website won a Silver Addy Award" } ], "skills": [ { "name": "DevOps", "keywords": [ "Ansible", "AWS", "Backstage", "CloudFormation", "Digital Ocean", "Docker", "GitHub", "GitLab", "InSpec", "Linux", "OpsGenie", "OPA", "Pulumi", "Puppet", "SOC 2", "Terraform", "Shell" ] }, { "name": "Backend", "keywords": [ "MySQL", "Node", "Postgres", "Python", "Redis", "Ruby", "Serverless", "TypeScript" ] }, { "name": "Frontend", "keywords": [ "Bootstrap", "CSS / SASS", "HTML / JSX", "Javascript / TypeScript", "React / Next", "Vue" ] } ], "interests": [ { "name": "Biking" }, { "name": "Hiking" }, { "name": "Gardening" }, { "name": "Game Development" }, { "name": "Linux" }, { "name": "Woodworking" } ], "references": [ { "name": "Matthew Levy", "role": "Development Lead, SANS Institute", "reference": "Tyler is a ninja of DevOps and Agile processes. I’ve worked with him on a wide range of projects and have yet to come across some facet of operations, coding, or ETL that he can’t tackle. He is passionate about empowering other team members to work more efficiently, whether it be through the development of command line interfaces for orchestrating cloud stacks, customized CI/CD pipelines, Jira and Slack hacks, or Docker-izing all the things. In addition to his technical talents, Tyler is a trusted partner to our business stakeholders, and represents the concerns of engineering very well. He is seen as a leader among his peers, and is very comfortable taking on whatever roles we give him. He is simply an outstanding colleague in every way imaginable." }, { "name": "Eric Stewart", "reference": "While at SANS, I saw Tyler fulfill an impressive number of roles. Senior Backend Developer, Front-end Developer, DevOps Engineer, Systems Administrator, Database Administrator, Network Administrator, Support Engineer, Team Lead, Architect, Technical Writer, Integration Engineer, ELT Engineer, Virtualization Engineer and many many more. This impressive number of hats was only outdone by how well he performed at all of them." } ], "projects": [ { "name": "Pulumi Case Study", "entity": "SANS Institute", "description": "Modernizing old terraform plans that were orchestrated with bash scripts and Rundeck into a modern solution, using Pulumi, the Pulumi automation API and AWS Native services (API Gateway, Batch, CloudWatch Events, IAM, Lambda).", "startDate": "2021-09", "endDate": "2021-12", "url": "https://www.pulumi.com/case-studies/sans-institute/" }, { "name": "xAPI Lab", "description": "A sandbox for authoring [xAPI](https://adlnet.gov/projects/xapi/) statements. The learning curve to author statements is lowered by providing a form to visualize different parts of the xAPI Specification. Statements can be sent to a live sandbox Learning Record Store (LRS) hosted by ADL, and xAPI Lab works with other tools feature on [adlnet.github.io](https://adlnet.github.io/).", "startDate": "2015-09", "endDate": "2015-12", "url": "https://adlnet.github.io/xapi-lab/" } ], "meta": { "canonical": "https://tylerjmulligan.com/resume.json", "version": "v1.0.0", "lastModified": "2026-10-26T00:00:00" } }